Wheeling Walks Training Manual

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CHPP Stages
Stage IIb: Developing Teams & Teamwork
Stage IIb: Good Meetings Review

 

 

Developing Teams & Teamwork


Scores of Canada Geese spend the winter in nearby fields. They fly over the house to a nature pond almost every morning. What is distinctive about these flights is that the geese always fly in a V pattern. The reason for this pattern is that the flipping wings of the geese in front create an updraft for the geese that follow. This V pattern increases the range of the geese collectively by 71 per cent compared to flying alone. On long flights, after the lead goose has flown at the front of the V for awhile, it drops back to take a place in the V where the flying is easier. Another goose then takes over the lead position, where the flying is more strenuous. If a goose begins to fly out of formation, it is not long before it returns to the V because of the resistance it experiences when not supported by the other geese’s wings flaps.

Another noticeable feature of these geese is the loud honking that occurs when they fly. Canada Geese are mpt quiet when they are flying. One can always tell when they are in the air because of their sound. The reason for the honking is not random, however. It occurs among geese in the rear of the formation in order to encourage the lead goose. The leader does not honk--just those who are supporting and urging on the leader.

If a goose becomes ill, is shot, or falls out of the formation, two geese break ranks and follow the wounded or ill goose to the ground. There they remain, nurturing their companion, until it is either well enough to return to the flock or dies.

This remarkable phenomenon serves as an apt metaphor for teamwork. The lessons garnered from the flying V formation help highlight important attributes of effective teams and skillful teamwork. For example:

  • Effective teams have interdependent members. Like geese, the productivity and efficiency of an
    entire unit is determined by the coordinated, interactive efforts of all its members.

  • Effective teams help members be more efficient working together than alone. Like geese, effective teams outperform even the best individual’s performance.
  • Effective teams function so well that they create their own magnetism. Like geese, team members desire to affiliate with a team because of the advantages they receive from membership.
  • Effective teams do not always have the same leader. Like geese, leadership responsibilities often rotate and are shared broadly in skillfully led teams.
  • In effective teams, members care for and nurture one another. No member is devalued or
    unappreciated. All are treated as an integral part of the team.
  • In effective teams, members cheer for and bolster the leader, and vice versa. Mutual
    encouragement is given and received by each member.
  • In effective teams, there is a high level of trust among members. Members are interested in
    others’ success as well as their own.


GOOD MEETINGS Review

Typical Meeting Difficulties
Some Characteristics of Good Meetings
  • No goals/objectives
  • No agenda
  • Too lengthy
  • Poor preparation
  • Wrong participants
  • Outcome unclear
  • Getting/Staying off the subject
  • Late start
  • Interruptions
  • Discussion domination
  • No closure on matters
  • Rambling, redundant discussion
  • Discussion topics irrelevant
  • No laughter or joy in interactions
  • Well-defined purpose
  • Shared responsibility and ownership
  • Productive
  • Efficient
  • Creative
  • Active Participation
  • High-quality results
  • Viewed as worthwhile


Some Key Steps to Getting There

  • Define the need/purpose of the meeting - Answer the question: Why meet? (information sharing, problem solving, planning, review and discussion, gain support, plan action, all the above, etc.)
  • Plan the Meeting
    • Determine meeting objectives
    • Develop agenda
    • Clear understanding content and process
    • Participants identified
    • Roles and responsibilities clarified (who is facilitator, who is participant, etc.)
    • When and were meet (logistics) understood by all
    • Ongoing contact/support of participants
  • Between meetings
    • Assemble and distribute minutes to ALL (especially those absent) asap
    • Follow-up on action items
    • Finalize agenda for next meeting
    • Do meeting reminders
  • Agree on meeting decorum - all participate, don't interrupt, minimize side-discussion, etc., as a means to accomplish purposes.
  • Have an agenda - that lists: key things must accomplish this meeting (information need to chare, decissions need to make, things must discuss, topics of action that must be taken)
  • Course of meeting
    • Follow agenda (limit item time if needed)
    • Address or otherwise dispose of all items on agenda (folks expect this)
    • Assign and record responsibilities
    • Record decisions
    • Plan agenda and date of next meeting
    • Find some things to laugh about together

 

Handling Difficult Situations & Unproductive Group Dynamics
(See Appendix G)

  • Some general guidelines
  • Joking relentlessly
  • Speaking for the group
  • Dominating discussions
  • Expressing hostility toward leader
  • Interrupting
  • Coming in late
  • Getting Involved in conflict with other participants
  • Being difficult to satisfy in relation to questions posed
  • Not participating
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